VoodooDreams Online Casino Terms

Welcome to VoodooDreams Online Casino. These Terms and Conditions govern your use of Voodoo Dreams Casino and form a binding agreement between you and us the moment you complete registration, log in, or place a bet. By creating an account with us, you confirm that you have read, understood, and accepted every provision set out below. If you do not agree with any part of these terms, we ask that you do not use our services.

Who We Are

Voodoo Dreams is owned and operated by SuprPlay Limited, a company incorporated under the laws of Malta with registration number C-74595, registered at Palazzo Villa Rosa, Triq in-Nemes, Swieqi SWQ3302, Malta. We are part of the SuprNation Group, established in 2015, and our sister sites operating under the same group include Duelz.com, NYspins.com and LosVegas.bet - so if you are already familiar with the Voodoo Dreams casino sister sites, our platform will feel instantly familiar. We are proud to hold the EGR Marketing and Innovation Awards 2018, the EGR Operator Awards 2018 and the EGR Nordics Awards 2019, reflecting our commitment to quality.

We are licensed and regulated in Great Britain by the Gambling Commission under licence number 000-048695-R-327029-011, account number 48695. We are also registered with the Malta Gaming Authority and the Swedish Gambling Authority. These licences confirm that VoodooDreams operates transparently and that we are held to strict regulatory standards at all times.

Eligibility and Restricted Jurisdictions

Our services are directed exclusively at customers of Voodoo Dreams Casino UK. You must be at least 18 years old, and you must declare that you are a permanent resident of the United Kingdom to register with us. We do not accept applications from residents, or temporary visitors, of any Restricted Jurisdiction, which we define as any territory other than the United Kingdom. We also refuse access to residents of FATF black-list countries, including North Korea, Iran and Myanmar, as well as FATF grey-list jurisdictions. We reserve the right to verify your location and identity at any time, and we may suspend or close your account if we discover that you have accessed VoodooDreams from a prohibited territory.

Your Account and the Voodoo Dreams Login

Each customer may hold only one account with us. When you complete your Voodoo Dreams login, you agree to keep your credentials confidential and to notify us immediately if you suspect unauthorised access. Our VoodooDreams login page is available around the clock via desktop, mobile browser, or our dedicated iOS and Android apps, and the Voodoo Dreams casino app mirrors the full functionality of the desktop site. If we detect duplicate registrations, we apply an administrative fee of 10% of the account balance, subject to a minimum of 30 GBP, and we may close any duplicate accounts identified.

Deposits, Withdrawals and Currency

We accept deposits and process withdrawals only in GBP for our UK customers. Minimum deposits start from 10 GBP via Trustly and Paysafecard, and 20 GBP by bank transfer, Apple Pay, Visa, MasterCard, Skrill, Neteller and PayPal. All deposits are instant and free of charge. We strictly prohibit funding your account with credit cards, cash, cheques, company cards or jointly owned payment methods; if we identify that credit card funds have indirectly financed play, we disable that payment method immediately.

Withdrawals are free of charge and processed instantly once our internal review, which may take up to 72 hours, is complete. Minimum withdrawal is 20 GBP across all methods, with maximum limits of 20,000 GBP per transaction via Trustly and bank transfer, and 10,000 GBP on all other channels. We remit withdrawals to the original source of funds wherever possible and only to the verified account holder. Where a withdrawal is requested without the deposited funds having been staked, we apply an administrative fee of 5% of the amount requested or 5 GBP, whichever is higher. We carry out additional verification on deposits exceeding 1,700 GBP, and by regulation, maximum slot stakes are capped at 5 GBP per spin for players aged 25 and over, and 2 GBP for players aged 18 to 24.

Bonuses and Promotions

Our Voodoo Dreams no deposit bonus and welcome package are reserved for new customers aged 18 and over residing in Great Britain. To claim the VoodooDreams casino welcome package, you must deposit at least 25 GBP and opt in manually on the promotions page; in return, you receive up to 140 free spins delivered across seven consecutive days on selected games, capped at 100 GBP winnings per day and 700 GBP overall. Winnings from the VoodooDreams casino welcome offer are credited as bonus funds carrying x10 wagering requirements, and unclaimed daily spins expire at midnight without rolling over.

Beyond the Voodoo Dreams bonus for newcomers, we run a Weekly Cashback of 5% on net losses, paid every Friday as real cash with no wagering attached. Our Drops & Wins promotion, powered by Pragmatic Play, offers daily tournaments and weekly Wheel Drops with prizes up to 100,000x your stake. As a general rule, wagering on any Voodoo Dreams casino bonus is x10, game contribution is 100% by default, and deposited funds are always used before bonus funds. Jackpot games and a defined list of slots are excluded from bonus play, and withdrawing before wagering is complete forfeits both the bonus and any related winnings.

Games, Slots and Live Casino

We offer more than 1,600 Voodoo Dreams slots and over 300 live tables from providers including NetEnt, Microgaming, Pragmatic Play, Play'n GO, Evolution and Authentic Gaming. Our Voodoo Dreams live casino features blackjack, roulette, baccarat and game shows, streamed directly from professional studios. Progressive jackpots such as Mega Fortune, Hall of Gods and Mega Moolah are available, though displayed values are illustrative and the amount recorded at the time of eligible gameplay is the one that governs any payout. All jackpot games are excluded from bonus play.

Voodoo Dreams Magic Loyalty Programme

Every wager placed on VoodooDreams earns Experience Points and Spirit Points through our Voodoo Dreams Magic programme. Experience Points determine your Voodoo level and unlock new Spells, while Spirit Points build toward roughly 1% cashback delivered as real cash or free spins, redeemable in our Spells shop. We also run regular Duels and tournaments where members compete for additional rewards.

Responsible Gambling

We are committed to safer gambling and provide daily, weekly and monthly deposit, loss, wagering and session limits, reality checks, and self-assessment tools. Time-outs of 24 hours up to six weeks, and self-exclusion of a minimum of six months applied across all SuprPlay Group brands, are available on request, alongside registration with GamStop. Increases to limits are subject to a 24-hour cooling-off period. Accounts left inactive for 12 months, or dormant for 30 months, may incur a 5 GBP monthly administration fee, and balances untouched for five years may be donated to charitable causes.

Complaints and Governing Law

If you wish to raise a complaint, our support team, reachable via live chat 24/7 or email at support-uk@voodoodreams.com, will respond within eight weeks; unresolved disputes may be escalated to eCOGRA. These terms are governed by the laws of England and Wales, and any dispute falls under the jurisdiction of the courts of England and Wales.

Changes to These Terms

We may amend these Terms and Conditions from time to time to reflect regulatory or operational changes. We will notify you of material changes, and your continued use of VoodooDreams following any update constitutes your acceptance of the revised terms. We encourage you to review this page periodically to stay informed of your rights and obligations.